Warranty 

New Electric Bikes/Scooters

  • 1-year warranty on all electronic parts (including battery, motor, controller, display, lights)
  • 2-year warranty on the bike frame
  • Apart from manufacture defects that could be present, parts that wear due to normal use (such as tires, brake pads, chains, spokes, freewheel, tire puncture etc) are not included in the warranty but maybe replaced on a case by case basis within the first 6 months.
  • Our bikes are water resistant but not waterproof. Water damage is not covered under warranty.
  • If you are using the electric bike for commercial use (eg. food delivery) all warranties are limited to 3 months. 

Used Electric Bikes/Scooters

  • 3-month warranty on all electronic parts (including battery, motor, controller, display, lights)
  • 3-month warranty on the bike frame
  • Apart from manufacture defects that could be present, parts that wear due to normal use (such as tires, brake pads, chains, spokes, freewheel, tire puncture etc) are not included in the warranty but maybe replaced on a case by case basis within the first 1 month.
  • Our bikes are water resistant but not waterproof. Water damage is not covered under warranty.
  • If you are using the electric bike for commercial use (eg. food delivery) all warranties are limited to 30 days.